What is the format of the Salesforce Advanced-Cross-Channel exam? |
The Salesforce Advanced-Cross-Channel exam is a 60-question, multiple-choice exam that is delivered online. The exam is timed for 90 minutes and the passing score is 65%. |
What topics are covered on the Salesforce Advanced-Cross-Channel exam? |
The Salesforce Advanced-Cross-Channel exam covers the following topics: |
Salesforce Marketing Cloud |
Marketing Cloud features and functionality, campaign management, email marketing, social media marketing, mobile marketing, and analytics. |
Salesforce Service Cloud |
Service Cloud features and functionality, case management, knowledge management, self-service, and customer engagement. |
Salesforce Commerce Cloud |
Commerce Cloud features and functionality, product management, order management, fulfillment, and customer experience. |
Salesforce Experience Cloud |
Experience Cloud features and functionality, site building, communities, and portals. |
Salesforce Pardot |
Pardot features and functionality, lead generation, lead nurturing, and marketing automation. |
What skills are required to pass the Salesforce Advanced-Cross-Channel exam? |
To pass the Salesforce Advanced-Cross-Channel exam, you will need to have a strong understanding of the following: |
Salesforce Marketing Cloud |
Marketing Cloud features and functionality, campaign management, email marketing, social media marketing, mobile marketing, and analytics. |
Salesforce Service Cloud |
Service Cloud features and functionality, case management, knowledge management, self-service, and customer engagement. |
Salesforce Commerce Cloud |
Commerce Cloud features and functionality, product management, order management, fulfillment, and customer experience. |
Salesforce Experience Cloud |
Experience Cloud features and functionality, site building, communities, and portals. |
Salesforce Pardot |
Pardot features and functionality, lead generation, lead nurturing, and marketing automation. |
What resources are available to help me prepare for the Salesforce Advanced-Cross-Channel exam? |
There are a number of resources available to help you prepare for the Salesforce Advanced-Cross-Channel exam, including: |
Salesforce Trailhead |
Trailhead is a free online learning platform that offers a variety of courses and modules on Salesforce products and technologies, including the Salesforce Advanced-Cross-Channel exam. |
Salesforce Documentation |
The Salesforce documentation is a comprehensive resource that provides information on all Salesforce products and technologies, including the Salesforce Advanced-Cross-Channel exam. |
Salesforce Community |
The Salesforce Community is a forum where you can ask questions and get help from other Salesforce users and experts. |
Salesforce Books |
Salesforce offers a number of books that can help you prepare for the Salesforce Advanced-Cross-Channel exam, including the Salesforce Advanced-Cross-Channel Study Guide and the Salesforce Advanced-Cross-Channel Exam Guide. |
Salesforce Training |
Salesforce offers a variety of training courses that can help you prepare for the Salesforce Advanced-Cross-Channel exam, including the Salesforce Advanced-Cross-Channel Training Course and the Salesforce Advanced-Cross-Channel Exam Preparation Course. |