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| Exam: | CIS-ITSM | ||
| Exam Name: | Certified Implementation Specialist - IT Service Management Exam | ||
| Related Certification(s): | Certified Implementation Specialist | ||
| Questions: | 437 Questions Answers | ||
| Last Updated: | Apr 24,2024 | ||
| Product Updates: | 90 Days Free Updates | ||
Price: |
Was: $79 Today: $49 | ||
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| Question | Answer |
|---|---|
| What is the exam name? | ServiceNow CIS-ITSM |
| What is the exam code? | C_CIS_ITSM_2111 |
| What is the exam level? | Intermediate |
| How long is the exam? | 90 minutes |
| How many questions are on the exam? | 60 questions |
| What is the passing score? | 34/60 (57%) |
| What topics are covered on the exam? | The exam covers six domains: Incident Management, Problem Management, Change Management, Release and Deployment Management, Service Level Management, and Continual Service Improvement. |
| What are the prerequisites for the exam? | Candidates should have a foundational understanding of ITIL service management concepts and practices, as well as experience working with ServiceNow ITSM products. |
| What materials can I use to prepare for the exam? | ServiceNow provides a variety of resources to help candidates prepare for the exam, including training courses, practice exams, and study guides. |
| How can I register for the exam? | Candidates can register for the exam through the ServiceNow Certification website. |
| How much does the exam cost? | The exam costs $200 USD. |
| Where can I take the exam? | The exam can be taken online or at a testing center. |
| What happens after I pass the exam? | Candidates who pass the exam will be awarded the ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM) certification. |
